Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, email address, WhatsApp number, bank account details (for payouts), and store URL. We also collect usage data such as IP address, browser type, device information, and pages visited through the use of cookies and similar technologies.

2. How We Use Your Information

• Process orders and manage your dropshipping account
• Send order notifications and shipping updates via WhatsApp
• Process payout requests to your designated payment method
• Improve our platform, products, and services
• Detect and prevent fraud, including RTO fraud analysis
• Comply with legal obligations under Pakistani law

3. Information Sharing

We do not sell your personal information. We share data only with: courier partners (for order delivery), payment processors (for payouts), and Firebase/Google Cloud (for data storage). All data is stored securely on Google Cloud servers. We may disclose information if required by law or to protect our legal rights.

4. Cookie Policy

Pak Resellers uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our audience comes from.

Types of Cookies We Use:

• Essential Cookies: Required for authentication, account security, and basic platform functionality. These cannot be disabled.
• Preference Cookies: Remember your settings and preferences for a personalized experience.
• Analytics Cookies: Help us understand how you interact with our platform so we can improve performance and user experience.

By clicking "I Accept" on our cookie consent banner, you explicitly consent to the use of cookies as described in this policy. You may withdraw consent at any time by clearing your browser cookies, but please note that some platform features may not function properly without essential cookies.

5. Data Security

We implement industry-standard security measures including encrypted data storage (AES-256), secure API authentication (TLS 1.3), and regular security audits. Your financial information (bank details, IBAN) is encrypted at rest. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data by contacting us via our live chat. We will respond within 30 days as required under applicable data protection laws.

7. Limitation of Liability

Pak Resellers (operated by Syed Afnan, Karachi, Pakistan) shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use this website or its services. This includes, but is not limited to, data loss, business interruption, or financial loss, even if we have been advised of the possibility of such damages. You use this platform entirely at your own risk.

8. User Responsibilities & Indemnification

As a user of Pak Resellers, you agree to:

• Provide accurate and truthful information during registration and order placement
• Not engage in any fraudulent, deceptive, or illegal activity on the platform
• Not attempt to manipulate, hack, or disrupt the platform's operations
• Comply with all applicable local, national, and international laws and regulations

You agree to indemnify, defend, and hold harmless Pak Resellers, its founder, affiliates, and partners from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees) arising from your violation of these terms, your use of the platform, or your infringement of any third-party rights.

9. Governing Law & Jurisdiction

These terms and policies shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising out of or relating to these terms shall be resolved exclusively in the courts of Karachi, Sindh, Pakistan. By using this website, you submit to the personal jurisdiction of such courts.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of the platform after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact

For privacy-related inquiries or concerns, reach out via our live chat support or contact us directly through the platform. We take all privacy concerns seriously and will respond promptly.